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Field Engineering Services
On-Site Service
Our experienced Field Service Engineers are located across North America to provide timely response to customer needs. In addition to installation, warranty and repair service, we can help with equipment selection, training, troubleshooting and spare parts. Service Contracts are available to cover all our application equipment. Contact us at 1-800-722-1111.
Factory-Level Service
Applicator and Terminator Services
You've already made the right choice in crimp tooling - Tyco Electronics quality tooling. Tyco Electronic quality calibration and maintenance are also the right choice to keep your crimp tooling operating at peak performance. If you have any questions, call the Tooling Assistance Center at
1-800-722-1111.
Services Include:
- Warranty Services - no charge for labor or parts
- Calibration Services - set-up, maintenance and training
- Equipment Repair - to application specifications
- Quick Turnaround
- 90-day Warranty on Repairs
Equipment Serviced includes:
- All Tyco-style applicators
- AMP-O-LECTRIC Model G Terminator
- AMP-O-LECTRIC Model K Terminator
- AMP-3K/40 and 5K/40 Terminators
Hand Tool Repair and Calibration
CERTI-CRIMP hand tools and die sets; pneumatic crimping heads and die sets; and hydraulic hand tools, crimping heads, and die sets all benefit from factory or on-site service.
Services Include:
- Recalibration - promotes quality improvement per ISO 9000. Recommended every 6 months or 5,000 cycles to verify that tools meet Tyco Electronics' application specification.
- Visual Inspection - checks tool operation and looks for missing or damaged parts
- Equipment Repair - to application specifications
- Handle Pressure Check - measures pressure with calibrated machine or gauge; adjusts to match design specification
- Quality Inspection Plan (QIP)
- 90-day Warranty on Repairs
Electronic Component Repair
Component-level repair of controllers and other electronic systems associated with your crimping equipment can add to productivity and cost-efficiency.
Services Include:
- Warranty Services - no charge for labor or parts
- Component-level Repair
- Complete Functional Testing
- Quick Turnaround
- 90-day Warranty on Repairs
Equipment acceptable for repair includes:
- All Tyco-style applicators
- AMP-O-LECTRIC Model G Terminator
- AMP-O-LECTRIC Model K Terminator
- AMP-3K/40 and 5K/40 Terminators
IPC/WHMA-A-620 Standard
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